Do you want to start building your IT career path but you are not sure where to start? Do you feel that IT concepts are too complex? Or do you want to improve your existing troubleshooting skills? You are in the right place. I have great news for you. See below:
In order to become a successful IT Support or Desktop Support Engineer, you have to start from the basics, you will need to understand how computers interconnect in terms of hardware and software, you need to understand what is the command line and how it can help you easily to identify common network issues or even creating new files and folders. This is just basic. Later your future as a Technical Support professional will depend on your understanding of advanced hardware configurations, managing users throughout the network, creating users in the active directory, learn how to create them, reset the password, unlock the account and disable it.
These might sound like too much but no worries, we will go over these topics in our course, we will discuss printers functionalities, and how to troubleshoot them. we will guarantee that the information & examples provided here will maximize your learning experience and most important you will be able to remember it by practicing
